Privacy policy

Last updated: 2026-10-27

At Clean Caps, we care about your privacy and process your personal data in accordance with applicable data protection laws, including the GDPR.

1. What personal data we collect

We may collect the following information when you shop with us or use our website:

  • Contact details (name, address, email address and phone number)
  • Order and payment information
  • Delivery information
  • Technical information (IP address, device, browser and cookies)
  • Customer service inquiries and communication
  • Information you provide when signing up for newsletters or promotions

2. Purpose of processing and legal basis

We process your personal data to:

  • Handle orders, payments and deliveries (performance of a contract)
  • Provide customer support and handle complaints (performance of a contract and legitimate interest)
  • Send offers, newsletters and marketing (consent)
  • Improve our website, services and security (legitimate interest)
  • Comply with legal obligations, for example under accounting and consumer protection laws (legal obligation)

3. Storage and security

We use secure systems and take appropriate technical and organizational measures to protect your personal data.

Personal data is stored only for as long as necessary to fulfill the purpose of the processing, comply with legal requirements or handle ongoing customer matters.

4. Sharing of personal data

We only share your personal data with third parties when necessary to run our business, for example:

  • Payment providers
  • Shipping and logistics partners
  • IT and platform providers (for example Shopify)
  • Public authorities when required by law

If personal data is transferred outside the EU/EEA, we ensure that appropriate safeguards are used in accordance with the GDPR, for example standard contractual clauses.

5. Cookies

We use cookies and similar technologies to improve your user experience, analyze traffic and personalize marketing. You can read more in our cookie notice.

6. Your rights

You have the right to:

  • Get information about what personal data we process about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to certain types of processing
  • Request restriction of processing
  • Request data portability
  • Withdraw your consent to marketing at any time
  • Lodge a complaint with the Swedish Authority for Privacy Protection (IMY) or your local data protection authority

Customers outside the EU/EEA, including customers in the United States and Canada, have the same rights with us. To use any of these rights, simply email us at info@getcleancaps.com.

7. Children's privacy

We do not knowingly collect personal data from anyone under the age of 16.

Contact information

If you have any questions about our privacy policy or how we handle your personal data, you are always welcome to contact us:

Clean Caps

Company: Lewigu AB

Org.nr: 559516-0499

Address: Smedkullen 5B, 423 49 Torslanda, Sweden

Email: info@getcleancaps.com